Return/Exchange

We promise to refund or exchange any regular price items that you are not completely happy with.

Return instructions

Please email at info@house-of-v.com with your order number, item number and state reason (that will help us to keep improve our service) for exchange or return. All return or exchange only accepted in 7 working days upon customer received the items.

Original shipping charges are non-refundable.

Return or exchange delivery charge shipper.

All on sale items are non-refundable.

All return or exchange items must be unworn, unwashed and undamaged.

All items are thoroughly inspected before ship out to customers to ensure a high level of quality in garments you purchase from us.

We are happy to replace, repair or exchange items in the case of a manufacturing fault.

House Of V only carries merchandise that is authentic, original and high quality from designer.