We promise to refund or exchange any regular price items that you are not completely happy with.
Please email at firstname.lastname@example.org with your order number, item number and state reason (that will help us to keep improve our service) for exchange or return. All return or exchange only accepted in 7 working days upon customer received the items.
Original shipping charges are non-refundable.
Return or exchange delivery charge shipper.
All on sale items are non-refundable.
All return or exchange items must be unworn, unwashed and undamaged.
All items are thoroughly inspected before ship out to customers to ensure a high level of quality in garments you purchase from us.
We are happy to replace, repair or exchange items in the case of a manufacturing fault.
House Of V only carries merchandise that is authentic, original and high quality from designer.